Getting Started with IT Support in Akron, Ohio
If you know your computers, email, and security need better management, but you are not sure where to begin, we can help!
What is Managed IT?
With Managed IT you have a team that monitors your technology, protects your systems, and helps your employees resolve problems. Instead of waiting for something to break, we help prevent issues and improve security so your technology moves at your pace.
Take Control of Your Technology
Technology is always changing, but you don't need to know every tool, system, or security term. That's our job! We help you understand what you have, what needs attention, and what steps will make the biggest impact.
What You Get with Managed IT
Help desk support
Computer and device management
Email support
Security and phishing protection
IT planning and budgeting
Local IT team ready to help
Why Akron-Area Businesses Benefit from IT Support
We take a proactive approach to prevent issues before they start. You can focus on your business with technology that works, support that responds, and security you can trust. Predictable monthly costs means no upcharges or surprise bills.
90-Day Guarantee
Getting started with IT support shouldn't feel risky. If you choose us for your Managed IT service and you're not completely satisfied within the initial 90 days, we will refund 100% of your service fees – no pressure, no penalties.
What Your Neighbors are Saying
See why businesses just like yours have chosen ETC TechSolutions to provide Managed IT Services.
“We were spending countless hours in downtime and knew we needed reliable equipment and a partner we could depend on. Trusting in ETC's has saved us an incredible amount of time and money.”
As a small business, we knew that to operate efficiently we needed a knowledgeable and fairly priced technology provider that we could rely on. We did not have the tools in place to help our business thrive, which caused us 2 or 3 hours of downtime. ETC's managed services is exactly what we needed to know that our systems are being protected 24/7. The entire staff is friendly and quick to respond with a solid solution to every support request. The greatest benefit of having a partner like ETC is that computer interruption is almost nonexistent. We chose to partner with ETC 11 years ago and have been beyond pleased with their service. We will be a lifelong partner!
Joyce Crocker
PresidentPerformance Hydroblasting Inc.
“Other than hiring an accounting firm, the best decision I made at the outset of Marshall Face2Face was to seek the help of an IT service firm”
Emerson Yerian and his team of IT professionals are proving their worth by providing key backup, monitoring and tech support. Simply put, I do not have the time nor inclination to be my own tech support manager and doing so would only get in the way of servicing my clients. ETC's attention to detail and follow-through have provided the confidence that MF2F's system is protected and the all-important data is secure.
Roger Campbell
OwnerMarshall Face2Face
“We were struggling and overwhelmed when we were using ‘sketchy’ IT companies. We had no plans for protecting and securing our data until we partnered with ETC. ETC has provided us the right tools to grow our business and is a true partner and extension of our company.”
As a small business, we struggled to keep up in the tech world. When a computer problem arose, we were helpless and overwhelmed. Our website was severely ineffective and outdated. We had no plan in place for preserving our data and its security. After a few computer repairs by friends, family or sketchy companies, we stumbled onto ETC Tech Solutions. Emerson and staff are very knowledgeable! It is so reassuring to know that we can focus on what we do best and leave the “tech stuff” to them- they are now an extension of our operations!
Chuck Conrad
OwnerConrad’s Heating and Cooling
Start with a Simple IT Review
Join the Neighborhood!
Not sure what you need yet? That's okay! Fill out the form below and we will review your current setup, explain your options, and help you choose the right level of IT support for your business.
