Are We a Good Fit?
Finding the right IT partner is a big decision. We'll help you figure out if we're the right neighbor for your business.
Is This You?
Choose the option that best describes your current IT circumstances:
I'm unhappy with my current IT
Not getting the service you need? We make switching simple.
I've never had managed IT services
New to managed IT? We handle setup and explain everything along the way.
I Need Help Right Now
If you need emergency support, please complete the form below, and someone from our team will contact you as soon as possible.
We Do Our Best Work with Businesses Like These
We're not the right fit for everyone, and we are honest about that up front. Here's where we genuinely shine:
| Great Fit | Not the Right Fit |
|---|---|
| Businesses with 1-50 employees | Large enterprise organizations with in-house IT departments |
| Looking for a long-term IT partner | Looking for a one-time fix |
| Value personal relationships over call centers | Prefer fully automated, no-contact support |
| Need proactive IT | Only want someone to call when things break |
Our Process
Whether you're switching providers or starting fresh, the process is the same: simple, transparent, and designed around your business.
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Step 1 Free Discovery Call
We learn about your business, your current setup, and your frustrations. No sales pressure, just a conversation.
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Step 2 Technology Assessment
We take a close look at your devices, network, security, and backups, and identify gaps, risks, and opportunities.
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Step 3 Select a Plan
We recommend the right plan for your needs and budget. We'll explain everything in plain language and answer every question before you sign anything.
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Step 4 Seamless Onboarding
We handle the transition from your old provider or build your new foundation. Your team keeps working with minimal disruption.
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Step 5 Ongoing Partnership
Once you're on board, you'll have a dedicated local team that knows your business by name, checks in regularly, reports on your technology health, and looks ahead so you're ready for what's next.
Businesses Just Like Yours Made the Switch
See why businesses just like yours have chosen ETC TechSolutions to provide Managed IT Services.
“ETC TechSolutions, A Trusted Partner”
I think the biggest accolade I can give is that ETC TechSolutions met with me on short notice and took on our project knowing we had a very short window to establish our operations. ETC made a huge commitment and took on the challenge of our project. They did not know anything about us until the initial phone call. ETC jumped in with all of their resources and made sure we were functional by our deadline. I am extremely grateful for their willingness to take us on as a client for the build out of our dispatch center, as well as the continued support they provide.
Kim Baldwin
Dispatch Manager South Summit Dispatch
“We had NOTHING in place for IT services and were completely vulnerable – ETC has become our trusted advisor and lifeline in all technology needs!”
Two years ago, I was spending countless hours troubleshooting my our office computer problems. When there was a computer problem it would significantly disrupt the whole day from normal office procedures. I was constantly worrying what would happen if a computer crashed or if we lost data! As a small business, we value technology. We just did not know where to start to correct the problems we were having, and that’s when we called ETC TechSolutions!
Fast forward to today, we now have the trusted advisor that we have always desired. ETC handles all computer needs for us. I never have to question whether my data is being backed up or if my software is up to date. ETC proactively alerts us of issues, and when we have a problem they respond quickly. They have exceptional customer service and a skilled, friendly supportive staff!
Maria Donatelli Peterson
OwnerBaumgardner Products Company
Schedule a Discovery Call
Schedule a 30-minute conversation with a real person from our local Akron team. We'll answer your questions, learn about your business, and help you decide whether we're the right fit.
