Tech Care Advantage
Technology Delivered. Ready for Work.
When you purchase hardware through ETC TechSolutions, we manage the entire asset lifecycle, from choosing the right system, to configuring it, to recycling it responsibly at retirement.
Why Tech Care Advantage?
You deserve the highest quality hardware equipped to handle the workload so your business can grow and succeed. When hardware is purchased from online retailers or commercial stores, users can experience unseen problems such as:
Hidden Risks
Online resellers can introduce counterfeit parts or preloaded malware.
Unwanted Bloatware
Consumer machines often ship with apps that slow performance and create vulnerabilities.
No Lifecycle Visibility
You don't know what you own, who's using it, or when it needs replaced.
With Tech Care Advantage, every system comes direct from authorized manufacturer channels — clean, secure, and optimized for business.
Service Comparison
Tech Care Advantage is built into ETC's Managed IT Service plans, giving you lifecycle care from day one to end-of-life, without extra complexity.
| Feature / Service* | Tech Care Advantage | Tech Care Advantage Plus |
|---|---|---|
| Asset Tracking | ||
| Warranty Management | ||
| Monitored Devices | ||
| Device Optimization Check | ||
| Remote Provisioning | ||
| Free Recycling | ||
| Onsite White Glove Setup | — | |
| Accessory Installation | — | |
| Secure Data Destruction | — |
*Tech Care Advantage is included in Standard and Pro service plans. Tech Care Advantage Plus is included in Pro Plus service plan.
