“Other than hiring an accounting firm, the best decision I made at the outset of Marshall Face2Face was to seek the help of an IT service firm.”

Our business is entirely reliant upon technology to provide our clients a high-quality product. Without a competent technology provider, we were unable to access client files at times and did not have a go to source for problems. We had used a combination of personal experience and other technical “experts” prior to using ETC. We found that all the providers lacked in technical expertise, availability and reliability. ETC has been great to work with. They are incredibly responsive to all our support tickets, questions and providing us with solutions as we continue to grow. It is a great comfort to know that our network, hardware and software is continually monitored and protected. The most beneficial aspect of working with ETC is reliability. ETC can satisfy our requests typically within 24 hours if not sooner. We no longer need to wear the hat of ‘technical expert’ and CPA.