Managed IT Services in Akron That Deliver
If your current provider is slow to respond, hard to reach, unclear with billing, or not helping your business move forward, it may be time to look for a better fit.
Why Akron-Area Businesses Look for a New IT Partner
You may be ready for a change if:
- Support takes too long
- Issues keep coming back
- Your provider is reactive instead of proactive
- Security feels unclear or incomplete
- Your business has outgrown your current IT support
- You want better service at a more practical price
Managed IT That Works for Your Business
Our Managed IT plans are designed with small businesses in mind. Plans include:
Fast, responsive help desk support
System security and monitoring
Microsoft 365 license management
Reliable PC and server backups
Vendor coordination
Access to local IT professionals
Better IT Support Without Starting Over
Switching IT providers doesn't have to be a hassle. We review your current setup, identify gaps, and build a plan that fits your business, your people, and your budget. Our team works to ensure an easy transition with low impact so your team can change services without disruption.
90-Day No-Drama Guarantee
With our 90-Day No-Drama Guarantee, you can be sure that we are a good match for your business' IT needs. If you are not completely satisfied within the initial 90 days, we will refund 100% of your service fees - no questions asked, no penalties, and absolute peace of mind.
Get the Right Level of Support
You shouldn't have to choose between good service and a fair price. We help you find the right level of coverage for your business today, with room to grow tomorrow.
What Your Neighbors are Saying
See why businesses just like yours have chosen ETC TechSolutions to provide Managed IT Services.
“We were spending countless hours in downtime and knew we needed reliable equipment and a partner we could depend on. Trusting in ETC's has saved us an incredible amount of time and money.”
As a small business, we knew that to operate efficiently we needed a knowledgeable and fairly priced technology provider that we could rely on. We did not have the tools in place to help our business thrive, which caused us 2 or 3 hours of downtime. ETC's managed services is exactly what we needed to know that our systems are being protected 24/7. The entire staff is friendly and quick to respond with a solid solution to every support request. The greatest benefit of having a partner like ETC is that computer interruption is almost nonexistent. We chose to partner with ETC 11 years ago and have been beyond pleased with their service. We will be a lifelong partner!
Joyce Crocker
PresidentPerformance Hydroblasting Inc.
“Other than hiring an accounting firm, the best decision I made at the outset of Marshall Face2Face was to seek the help of an IT service firm”
Emerson Yerian and his team of IT professionals are proving their worth by providing key backup, monitoring and tech support. Simply put, I do not have the time nor inclination to be my own tech support manager and doing so would only get in the way of servicing my clients. ETC's attention to detail and follow-through have provided the confidence that MF2F's system is protected and the all-important data is secure.
Roger Campbell
OwnerMarshall Face2Face
“We were struggling and overwhelmed when we were using ‘sketchy’ IT companies. We had no plans for protecting and securing our data until we partnered with ETC. ETC has provided us the right tools to grow our business and is a true partner and extension of our company.”
As a small business, we struggled to keep up in the tech world. When a computer problem arose, we were helpless and overwhelmed. Our website was severely ineffective and outdated. We had no plan in place for preserving our data and its security. After a few computer repairs by friends, family or sketchy companies, we stumbled onto ETC Tech Solutions. Emerson and staff are very knowledgeable! It is so reassuring to know that we can focus on what we do best and leave the “tech stuff” to them- they are now an extension of our operations!
Chuck Conrad
OwnerConrad’s Heating and Cooling
Ready for a Better Managed IT Experience?
Join the Neighborhood!
Technology can be an asset and not a hassle. Let's review your current IT support and see where you can improve service and get more value from your technology.
