Find Your Fit

Whether you've had a frustrating experience with an IT provider or you've been handling technology on your own, this page is for you. We'll walk you through exactly who we work with, how we work, and what to expect, so you can feel confident about your decision.

Is This You?

Choose the option that best describes your current IT circumstances:

I'm unhappy with my current IT

Not getting the service you need? We make switching simple.

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I've never had managed IT services

New to managed IT? We handle setup and explain everything along the way.

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I Need Help Right Now

If you need emergency support, please complete the form below, and someone from our team will contact you as soon as possible.

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We Do Our Best Work with Businesses Like These

We're not the right fit for everyone, and we are honest about that up front. Here's where we genuinely shine:

Great Fit

  • Businesses with 1-50 employees
  • Looking for a long-term IT partner
  • Value personal relationships over call centers
  • Need proactive IT

Probably Not the Right Fit

  • Large enterprise organizations with in-house IT departments
  • Looking for a one-time fix
  • Prefer fully automated, no-contact support
  • Only want someone to call when things break

If the left column sounds like you, schedule a free discovery call.

Schedule Now

Our Process

Whether you're switching providers or starting fresh, the process is the same: simple, transparent, and designed around your business.

Step 1 – Free Discovery Call

We learn about your business, your current setup, and your frustrations. No sales pressure, just a conversation.

Step 2 – Technology Assessment

We take a close look at your devices, network, security, backups, and identify gaps, risks, and opportunities.

Step 3 – Select a Plan

We recommend the right plan for your needs and budget. We'll explain everything in plain language and answer every question before you sign anything.

Step 4 – Seamless Onboarding

We handle the transition from your old provider or build your new foundation. Your team keeps working with minimal disruption.

Step 5 – Ongoing Partnership

Once you're on board, you'll have a dedicated local team that knows your business by name, checks in regularly, reports on your technology health, and looks ahead so you're ready for what's next.

Businesses Just Like Yours Made the Switch

See why businesses just like yours have chosen ETC TechSolutions to provide Managed IT Services.

“ETC TechSolutions, A Trusted Partner”

I think the biggest accolade I can give is that ETC TechSolutions met with me on short notice and took on our project knowing we had a very short window to establish our operations. ETC made a huge commitment and took on the challenge of our project. They did not know anything about us until the initial phone call. ETC jumped in with all of their resources and made sure we were functional by our deadline. I am extremely grateful for their willingness to take us on as a client for the build out of our dispatch center, as well as the continued support they provide.

Kim Baldwin Dispatch Manager
South Summit Dispatch

“We had NOTHING in place for IT services and were completely vulnerable – ETC has become our trusted advisor and lifeline in all technology needs!”

Two years ago, I was spending countless hours troubleshooting my our office computer problems. When there was a computer problem it would significantly disrupt the whole day from normal office procedures. I was constantly worrying what would happen if a computer crashed or if we lost data! As a small business, we value technology. We just did not know where to start to correct the problems we were having, and that’s when we called ETC TechSolutions!

Fast forward to today, we now have the trusted advisor that we have always desired. ETC handles all computer needs for us. I never have to question whether my data is being backed up or if my software is up to date. ETC proactively alerts us of issues, and when we have a problem they respond quickly. They have exceptional customer service and a skilled, friendly supportive staff!

Maria Donatelli Peterson Owner
Baumgardner Products Company

Schedule a Discovery Call

Schedule a 30-minute conversation with a real person from our local Akron team. We'll answer your questions, learn about your business, and help you decide whether we're the right fit.

Schedule a Discovery Call